Effective Date: January 15, 2025
At Natural Living Foundation, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information. Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws to safeguard your information.
1. Information We Collect
We may collect the following types of information from you:
- Personal Identifiable Information (PII): Name, address, phone number, email, and date of birth.
- Health Information: Medical history, treatment plans, billing and payment information, and any information shared during your visit.
- Insurance Information: Details about your health insurance coverage, policy number, and claims history.
- Electronic Data: Information collected via our website, appointment scheduling systems, or electronic health records.
2. How We Use Your Information
We use your information for the following purposes:
- To provide chiropractic and related healthcare services.
- To process insurance claims and payments.
- To contact you regarding appointments, treatment plans, and follow-ups.
- To improve our services and manage our operations.
- For compliance with legal and regulatory requirements.
3. Sharing of Information
We may share your information with:
- Healthcare Providers: To coordinate your care with other professionals.
- Insurance Companies: To process claims and verify coverage.
- Third-Party Vendors: To support operational needs, such as billing and IT services. These vendors are bound by confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights or the safety of others.
4. Your Rights
Under HIPAA and applicable laws, you have the following rights regarding your health information:
- Access: You can request a copy of your medical records.
- Amendments: You may request corrections to your information if inaccurate.
- Restrictions: You can request limits on how your information is used or shared.
- Confidential Communication: You can request that we communicate with you in a specific manner (e.g., email instead of phone).
- Complaints: You can file a complaint if you believe your privacy rights have been violated.
5. Protecting Your Information
We implement industry-standard measures to protect your information, including:
- Secure storage systems and access controls.
- Encryption of electronic data.
- Staff training on privacy practices.
6. Use of Technology
If you use our website or mobile applications:
- We may collect non-personal data such as browser type or IP address.
- Cookies or similar tracking tools may be used to enhance your online experience.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
8. Contact Information
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us at:
Natural Living Foundation
Denver, Colorado, USA
Steve@elevatevendorevents.com
(303) 951-9010
Acknowledgment of Privacy Practices
By engaging with our services, you acknowledge that you have read and understand this Privacy Policy.